1Introduction
FreeWebsites Builder and FreeWebsites Builder Pro respect your privacy. This policy describes the information we collect when you use our browser-based website and landing page creation software and how we handle it. By using the software, you agree to the practices described here.
2Information We Collect
We collect information you provide directly when you create an account and use the software, information needed to process your subscription, content you enter into the builder, and limited technical information that helps us operate and improve the software.
3Account Information
When you create an account, we collect details such as your name, email address, and login information needed to give you access to the software.
4Billing Information
Payment information is processed by our payment provider, Dodo Payments. Card details are entered with and processed by Dodo Payments; we do not store full card details on our systems. We may receive limited billing information such as your plan, subscription status, and transaction outcome in order to manage your access.
5Business Profile, Page Content And Form Data
The software lets you enter business details, page copy, images, form fields, and the customer enquiries collected through forms you create. This content is stored so you can build, edit, preview, and export your pages and manage your enquiries.
If you collect enquiries from people who visit pages you create, you are responsible for your own notices and privacy practices toward those visitors where applicable.
6AI Tool Inputs
When you use the AI copy tools, the details you enter (such as business type, services, and tone) may be processed to generate suggested page content. You should review and edit AI-generated content before using it. Please avoid entering sensitive personal information into AI inputs.
7How We Use Information
- To provide and maintain access to the software.
- To operate the builder, templates, AI copy tools, form builder, and enquiry dashboard.
- To process your subscription through Dodo Payments, our payment provider.
- To provide support and respond to your messages.
- To improve the software and maintain its security and performance.
- To send important account, billing, or product notices.
9Third-Party Service Providers
We work with trusted third-party service providers to operate the software, including Dodo Payments for billing. These providers process information only as needed to provide their service to us.
We may share limited account, billing, and transaction information with Dodo Payments where necessary to process payments, manage subscriptions, calculate taxes, issue invoices, prevent fraud, and handle refunds or disputes.
10Data Retention
We retain account, billing-related, and content data for as long as your account is active or as needed to provide the software. We may retain certain information for longer where required for legal, accounting, or security reasons. When data is no longer needed, we take reasonable steps to remove or anonymise it.
11Data Security
We take reasonable technical and organisational measures to protect information from unauthorised access, loss, or misuse. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
12Your Rights
Depending on your location, you may have rights regarding your personal information, such as the right to access, correct, or request deletion of your data, and to object to or restrict certain processing. To exercise these rights, contact us using the details below. We may need to verify your identity before acting on a request.
13Children's Privacy
The software is intended for business and adult users and is not directed at children. We do not knowingly collect personal information from children.
14International Users
The software may be used internationally. Where information is processed in a country different from yours, we take reasonable steps to ensure it is handled in line with this policy.
15Changes To This Policy
We may update this policy from time to time. Where changes are material, we will take reasonable steps to make them clear. The "last updated" date at the top shows when the policy was last revised.
16Contact
If you have questions about this policy or your information, contact us at contact@freewebsites.pro or visit our contact page.